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Privacy Policy

Effective Date: April 11, 2026

At Luxor Starr LLC (“Luxor Starr,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://luxorstarr.com (the “Site”), place orders, or interact with our services.

Luxor Starr LLC is the data controller responsible for the personal data collected through this Site. We operate as a U.S.-based limited liability company and sell globally, including to customers in the European Union and United Kingdom.

1. Information We Collect

We collect the following categories of personal data:

  • Customer Details: Name, email address, shipping address, billing address, and phone number you provide at checkout or when contacting us.
  • Order and Transaction Data: Details of the products you order (including custom wall art), order history, and payment-related information.
  • Technical Data: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
  • Marketing Data: Your preferences for receiving communications (only if you explicitly opt in).

Important: We do not collect, store, or process your full payment card details. All payment card information is handled securely and directly by our payment processors, Stripe and PayPal.

2. How We Use Your Data

We process your personal data only when we have a valid legal basis to do so, primarily to:

  • Process and fulfill your orders for custom metallic wall art and other products.
  • Communicate with you about your orders, provide customer support, and respond to inquiries.
  • Improve our Site, products, and services.
  • Send you marketing communications about new collections, limited editions, or promotions only if you have explicitly opted in.

We do not sell your personal data to third parties for marketing purposes.

3. Third-Party Data Sharing

We share your personal data only with trusted partners necessary to deliver our services:

  • Print Fulfillment Partners: We share your name, shipping address, phone number, and order details with Prodigi and theprintspace so they can produce and ship your custom wall art. These partners act as data processors on our behalf and are contractually required to protect your data.
  • Payment Processors: Payment information is processed directly by Stripe and/or PayPal. We do not store your card details.
  • Service Providers: We may also share limited data with analytics tools (e.g., Google Analytics) and email service providers to help us operate the Site and communicate with you.

All third parties are required to keep your data secure and use it only for the purposes we specify.

4. International Data Transfers

Because our fulfillment partners (Prodigi and theprintspace) are based in the United Kingdom and operate globally, and we are a U.S.-based company, your personal data may be transferred from your country to the United States or other countries outside the European Economic Area.

We ensure appropriate safeguards are in place (such as Standard Contractual Clauses where required) to protect your data during these transfers.

5. Your Rights (GDPR, CCPA, and Other Laws)

Depending on where you live, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Ask us to update or correct inaccurate information.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data (subject to legal and contractual obligations, such as order fulfillment and tax records).
  • Right to Object or Restrict Processing: Object to certain uses of your data (e.g., marketing).
  • Right to Data Portability: Receive your data in a structured, machine-readable format (where applicable).

To exercise any of these rights, please contact us at support@luxorstarr.com. We will respond within one month (or as required by law).

6. Data Security & Retention

We use industry-standard security measures, including SSL/TLS encryption, to protect your data during transmission.

We retain your personal data only as long as necessary to fulfill orders, provide support, comply with legal obligations (such as tax and accounting requirements, typically up to 7 years), and maintain our business records.

7. Cookies and Tracking

Our Site uses cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more details, please see our separate Cookie Policy (available on the Site).

8. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@luxorstarr.com

Thank you for trusting Luxor Starr with your personal data and for supporting our luxury wall art collection.